FutureCalls Technology - Enhancing Information Security with Intelligent and Integrated GRC Function
Arowing number of companies across a wide range of sectors perceive regulatory compliance as central to the achievement of their corporate strategy. Successful execution of business strategies today requires an ability to effectively balance revenue generation and operational efficiency objectives with risk management and compliance obligations. However, while playing a crucial role in supporting every organization’s development, the implementation of IT governance, risk management disciplines, and legal compliance requirements all place a heavy burden on companies to ensure that their governance, risk and compliance (GRC) policies protect their customers and stakeholders. Furthermore, with the number of cyber attacks on the rise, plethora of standards to be complied with and changes in compliance landscape for different geographies, reducing risks whilst keeping costs low is becoming a key challenge for businesses. Recognizing and addressing these concerns, Chennai headquartered Futurecalls Technology (www. futurecalls.com) caters to a wide range of GRC and Information Security requisites for global clientele. Incepted in 2001, Futurecalls began as a Technology and Project Consultancy services firm in the IT Sector, to provide business-appropriate technology for the needs of Multinational Call Centers, Banks, Educational Giants and Corporates. In alignment with its vision to become a leading and reliable technical consulting enterprise, the company’s expansive portfolio of offerings includes Information Security Services, Call Center Technology, Campus Backbone and Enterprise Networking, and Remote Infrastructure Management Services. When it comes to Information Security, the company carries out Security Consulting and Audits, HIPAA Assessments, Gap Compliance Analysis as well as Cyber- Security functions. “Expanding GRC to GRIC, to include Cyber Security as a function of GRC, is now an emerging trend among enterprises. We focus extensively on bringing an integrated GRIC function; integrating Information Security into Governance, Risk and Compliance brings tremendous value-addition and cost savings for customers,” explains T Jaganathan, Managing Director, Futurecalls Technology.
Futurecalls leverages the experience acquired from conducting comprehensive Security Audits for several enterprises across different industries, to deliver a unique security audit methodology. While most audits generally focus on IT assets or processes, Futurecalls’ methodology incorporates People along with Process and Technology, to evaluate processes, assets and employee awareness.
“We have found that these factors are essential pillars for the security posture of any organization and therefore follow this model to develop exhaustive checklists for our Security Audit Projects,” adds Jaganathan. Furthermore, the company leverages its expertise in HIPAA Assessment and Audit Programs, to manage HIPAA compliance and collaborate with clients to improve their security processes. Futurecalls also carries out GAP analysis as part of its assessment to help companies identify the root cause and implement necessary corrective actions to mitigate risks. Futurecalls is one of very few companies in India having necessary experience and expertise with HIPAA compliance.
Having catered to a wide range of information security requirements in the last 17 years, Futurecalls has a well mapped out blueprint for the future. The company is now in the process of creating Cyber Security Awareness through developing simulation tools to educate employees on today’s threats. Futurecalls also hopes to bring more Value Added Security Services and expand its footprint in the years to come.
“We have found that these factors are essential pillars for the security posture of any organization and therefore follow this model to develop exhaustive checklists for our Security Audit Projects,” adds Jaganathan. Furthermore, the company leverages its expertise in HIPAA Assessment and Audit Programs, to manage HIPAA compliance and collaborate with clients to improve their security processes. Futurecalls also carries out GAP analysis as part of its assessment to help companies identify the root cause and implement necessary corrective actions to mitigate risks. Futurecalls is one of very few companies in India having necessary experience and expertise with HIPAA compliance.
We focus extensively on bringing an integrated GRIC function; integrating Information Security into Governance, Risk and Compliance brings tremendous value-addition and cost savings for customers
Having catered to a wide range of information security requirements in the last 17 years, Futurecalls has a well mapped out blueprint for the future. The company is now in the process of creating Cyber Security Awareness through developing simulation tools to educate employees on today’s threats. Futurecalls also hopes to bring more Value Added Security Services and expand its footprint in the years to come.
